These Terms of Use explain the general conditions for accessing and using the TogetherWell Services website and its public educational resources. Additional terms may apply to a particular programme, event, coaching engagement or purchased product. Please read these terms alongside our Privacy Notice and Professional Disclaimer.
1. About TogetherWell Services
TogetherWell Services is a family-life and relationship strategy organisation offering education, resources, coaching, training, workshops and related professional services. Website information is intended to support learning, informed reflection and responsible next steps.
2. Using the Website Responsibly
You may browse and use publicly accessible website content for lawful personal learning and ordinary non-commercial reference, subject to these terms and any copyright or licensing notices accompanying particular materials.
- Do not attempt unauthorised access to accounts, administrative systems or other visitors’ information.
- Do not interfere with website security or availability, upload malicious material or misuse online forms.
- Do not submit unlawful, threatening, abusive or intentionally misleading messages.
- Do not publish or disclose another person’s sensitive information through our public channels without an appropriate lawful basis and permission.
3. Educational Content and Service Boundaries
Articles, downloads, reflection guides and other website content are general educational materials. They do not automatically constitute personalised professional advice or establish a client relationship. TogetherWell’s general educational and coaching services should not be treated as medical treatment, psychotherapy, legal representation or an emergency response service. See our Professional Disclaimer for more detail.
4. Downloadable Resources and Intellectual Property
Unless stated otherwise, website text, frameworks, programme materials, branded designs and downloadable resources are owned by TogetherWell or used with permission from their respective rights holders. All rights not expressly granted remain reserved.
You may download and use materials made publicly available for your own learning or within the permission expressly stated on the resource. You must not remove attribution, represent material as your own, sell or redistribute it commercially, or adapt and publish a TogetherWell framework as an official TogetherWell product without permission. Requests for classroom, organisational, ministry or commercial reuse should be made through our contact channel.
5. Forms, Enquiries and Programme Participation
Submission of an enquiry does not guarantee acceptance into a programme, an appointment or the availability of a particular service. We may seek clarification, explain eligibility, suggest a suitable pathway or recommend referral where the request lies outside our scope. Fees, cancellation rules, participation conditions, safeguarding arrangements and service agreements, where relevant, should be provided separately before a commitment is made.
Please send only information reasonably necessary for an initial enquiry. For details about processing personal information, see our Privacy Notice.
6. External Resources and Third-Party Services
Our website may link to third-party resources, video platforms or other websites for convenience and learning. A link does not mean TogetherWell controls, endorses every statement on, or guarantees the security or availability of the external service. Third-party platforms may have their own terms and privacy notices.
7. Accuracy, Availability and Changes
We aim to provide useful, accurate and appropriately reviewed information, but educational knowledge, programme arrangements, external links and website features may change. We may correct, update or remove website content where necessary. We do not promise uninterrupted website availability or that every resource will be appropriate for every person’s circumstances.
8. Limitation of Responsibility
To the extent permitted by applicable law, TogetherWell is not responsible for losses arising solely from inappropriate reliance on general website material instead of obtaining necessary individual professional assistance, or from events outside our reasonable control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, or reduces any applicable safeguarding or statutory obligation.
9. Privacy, Safeguarding and Respect
Users must respect the dignity and privacy of children, partners, family members and other third parties. Website use does not authorise public disclosure of private family experiences or records. We may take appropriate steps in response to suspected abuse of our channels, security incidents or safeguarding concerns, subject to applicable law.
10. Governing Law and Questions
These general website terms are intended to operate subject to the laws applicable to TogetherWell’s operations in Nigeria, without excluding any mandatory rights a visitor may have under applicable law. For questions about using content or requesting permission, contact TogetherWell Services or email hello@togetherwellfamily.com.
11. Updates to These Terms
We may revise these terms as the website and our services develop. Material changes should be reflected in an updated version with a clear effective date.
Last updated: 15 October 2026.
